Dress to Impress - Help

Game Support

Have questions or need help with the Dress to Impress game? The official Dress to Impress Discord server offers several support channels that can assist you: Join DTI Discord Server

DLC Support

Have questions or need help with DLC? Scroll down to view DLC FAQ & Issues for answers to frequently asked questions. You can also visit the DLC Guide on the official Dress to Impress website for additional DLC and merchandise info.

DLC FAQ & Issues

1 How do I redeem my DLC code?

Please visit the DLC Guide available on the official Dress to Impress website for DLC redemption instructions.

2 Can I share my DLC with friends?

DLC codes are unique and can only be used once. Sharing your code with others will not work.

3 I can't read my DLC Code after scratching it off

You may not have scratched it off enough to reveal a readable code. Use a coin or your nail to ensure you completely remove all of the "scratch-off" material.

4 The DLC Token is missing from my product

Please make sure you have checked all of the contents of the packaging, including behind and inside of things.

5 "Invalid Code" error when submitting my code in-game

Make sure you are entering the code correctly, ensuring all "scratch-off" material is gone and that you are reading the letters/numbers correctly. Try different combinations based on similar-looking numbers and letters.

6 "Code Already Used" error when submitting my code in-game

Please check in-game to ensure you did not already redeem the DLC code. If the code was already redeemed, most likely you used it before on another account, it was entered into the game incorrectly, or the reward is already on your account.

7 My DLC code redeemed the wrong reward

Please check the Collectors Guide under the Products tab of the DLC Guide to ensure you are matching the proper tier DLC to the reward.